Shipping Anywhere… To Anyone

May 31st, 2011 § 0

Canada Post motto is “From anywhere… to anyone”, but if the postal workers union goes on strike on June 2, they won’t be making good on their promise for up to two weeks. » Read the rest of this entry «

Shipping and Billing Addresses Explained

April 20th, 2010 § 0

I assume the shipping address is where I’ll receive my order, but why do you require a billing address? Will you send my invoice there separately?

Getting a correct billing address is an essential part of processing your order and clearing your payment with your bank. The billing address is the address on file with your financial institution, and it should be entered in exactly the same way it appears on your credit card records or statement, including your name and last name. It is part of the process to identify that you are the lawful owner of the credit card being used.

You can then specify a shipping address, if this is different from your billing address. This will be the address where you would like to receive your merchandise. The invoice for your order is always included with your purchase and ships together inside the same box. No duplicate invoice will be sent to your billing address.

Shipping Costs to my Area

April 20th, 2010 § 0

I’m thinking about placing an order, but first I would like to know how much the shipping will be. Can you give me a quote over the phone or by e-mail?

The fastest and easiest way to find out the shipping rates to your location is to add the items you wish to purchase to your shopping cart and proceeding to the check-out page. Shipping costs will then be calculated automatically by Canada Post software depending on your postal code and the weight of the package. No payment information is required to get a quote. We don’t provide phone or e-mail quotes, since these run the risk of not being as accurate.

Fendrihan Store Showroom

April 20th, 2010 § 0

Do you have a physical location where I can shop or sample your products?

Fendrihan is an online-only store. As such we don’t have a showroom or brick-and-mortar store where you can browse or shop. Nevertheless, you’ll find that our shipping costs for the GTA and nearby areas are very reasonable and range from $5 to $7 depending on the size of your order.

Does my order qualify for free shipping?

April 16th, 2010 § 0

We offer Free Shipping for qualified Canadian and U.S. orders over $100 Canadian Dollars before taxes; some conditions apply. Offer cannot be combined with other promotions.

Unfortunately, because of high shipping costs, we cannot offer free shipping for:

  • Orders over 8 lbs
  • Orders outside Canada and the U.S.A.
  • Orders from Canadian Territories (Northern Territories, Yukon and Nunavut)
  • Orders from Alaska, Hawaii, US Military Addresses (APO, AFO, etc)

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